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Customer Service
- Money-back Guarantee
- If you decide that you are unhappy with your selection, within 30 days of delivery you may return your purchase in its original condition for a full refund (damaged, altered or soiled merchandise will not be accepted). Please note that we can only refund shipping costs if the return is a result of our error. Always put the original packing slip in the carton, and wrap the package securely.
- Warranty
- Our suits are GUARANTEED against manufacturer’s defects. We will replace any defectively manufactured item.
Place suit neatly back into polybag and pack. Include a copy of the invoice. Write specific instructions on the invoice (i.e. exchange for size 7/8 OR credit my account). Send via United Parcel Service to:
Total Swimwear
3370 NE 190th St.
Suite 3211
Aventura, FL 33180 - Payment Methods
- PAY ON-LINE WHILE PLACING YOUR ORDER
At checkout select "Pay now with Credit Card" and know that our secure internet connection offers you optimum protection.
FAX YOUR ORDER
If you still don't feel comfortable ordering online, select "Printed order form" at checkout, then FAX your order to our office at (305) 936-0270. We will process your order immediately. - Delivery
- Choose your preferred shipping method. Orders are usually shipped within 48 hours of payment confirmation.
DOMESTIC & INTERNATIONAL SHIPPING & HANDLING INFORMATION
We deliver all packages via USPS. Standard delivery option will be delivered within 2 to 6 business days from the shipment date.
- Personal Response
- If you have questions that were not answered on this page, please send e-mail to info@totalswimwear.com and we will respond to you personally. We are also available by phone at 800-940-SWIM.